After having completed all of the prerequisites, I was told I would be submitted to insurance for pre-approval. That was a week and a half ago. Last Wednesday, I followed up via email, but received no reply. So, I called today. Evidently, they didn't get the Medical Clearance from Dr. Schneider, my primary care physician. Kim told me that they submitted without the clearance, and as expected, insurance called looking for the clearance. She got something today from Dr. Schneider, but it apparently wasn't what they were looking for. I call Dr. Schneider's office and she doesn't have time to call Dr. Krohn's office to find out exactly what they need. Sheesh.
I asked Kim if she'd take that next step, and hopefully they'll get on the same page. I'll have to call again tomorrow though.
